Education Support Administrator (Transnational Education)

United Kingdom — International Student Market

654K inbound students (2024) +0%

1. India 169K

2. China 152K

4. United States 36K

5. Pakistan 31K

14 international branch campuses in United Kingdom

OVERVIEW The University of Exeter is recruiting an Education Support Administrator (Transnational Education) to join the Education Support team on the Streatham campus within the Global Education Partnerships - Education Support Team. This role focuses on providing administrative support, advice, and guidance to students and staff across taught programmes. The position contributes to the delivery of undergraduate and postgraduate programmes from enrolment through to graduation in a global education environment. The role is hybrid based in Exeter and requires attendance on campus for at least two days each week, with up to four days during training periods. Occasional travel to Global Education Partner institutions may also be required.

Key responsibilities

• Provide advice, guidance, and administrative support to students and staff
• Support the delivery of taught programmes from enrolment to graduation
• Maintain student records accurately
• Support assessment administration processes
• Assist with awarding and progression activities
• Collaborate across faculties to support undergraduate and postgraduate programmes
• Work as part of the Global Education Partnerships
• Education Support Team
• Attend campus regularly as part of hybrid working arrangements
• Participate in occasional travel to Global Education Partner institutions

Requirements

• Strong organisational ability
• Excellent attention to detail
• Customer service ability
• Experience working independently
• Experience working as part of teams
• Adaptability within a changing environment
• Ability to work on campus at least two days per weekAbility to work up to four days on campus during trainingWHY THIS ROLE MATTERS Education support roles are central to the successful delivery of university programmes and the student experience. By supporting assessment, progression, and student records processes, this position helps ensure that programmes operate effectively across a global education setting. The role also contributes to collaboration between faculties and partner institutions, supporting consistent administration and communication throughout important stages of the academic year. During busy periods, reliable administrative support is essential for maintaining high standards across campus operations.

Bonus: Application advice

• Review the job description carefully and address each required ability in your application
• Highlight examples of organisational support provided in education or administrative settings
• Demonstrate experience managing detailed records or assessment-related tasks
• Show evidence of working effectively both independently and within teams
• Explain how you adapt during changing priorities or busy periods
• Prepare examples that demonstrate customer service ability and communication skills

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