Department Manager: Lead Team, Elevate Service & Sales

Selfridges in London is seeking a Department Manager who will drive customer satisfaction, sales and team performance. You will lead a team, deliver exceptional service, and collaborate with the Divisional Manager and other Department Managers to achieve store targets.

You will coach staff, manage performance, and focus on clientelling, KPI delivery and acting on commercial opportunities across the department. A customer-centric, coaching mindset is essential.

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