Head of Membership Growth

Every new member you bring on board has the potential to strengthen an entire community of independent recruiters. As our Head of Membership Growth, you'll play a leading role in expanding TEAM's network, building lasting relationships with recruitment business owners and helping us achieve our ambition of becoming the UK's leading recruitment community.

At TEAM, we've built a thriving network of more than 540 independent recruitment agencies and over 100 trusted Service Partners. Our members benefit from industry-leading collaboration, commercial support, supplier savings, learning opportunities and a nationwide community designed to help recruitment businesses succeed.

What's in it for you

• Join one of the UK's most established and respected recruitment membership organisations.
• Hybrid working from our Guildford headquarters, with regular attendance at industry and member events across the UK.
• Exceptional candidates with an extensive recruitment industry network may be considered for a fully remote arrangement.
• Broad salary range with performance bonus, reflecting the level of commercial expertise you bring.
• The opportunity to shape future sales strategy and influence the continued growth of TEAM.
• Represent a genuinely valuable proposition that helps recruitment businesses become more profitable, connected and successful.

Your responsibilities as Head of Membership Growth

• Drive consistent membership growth by managing the complete sales journey from initial enquiry through to successful onboarding handover.
• Generate new opportunities through networking, LinkedIn, referrals, recruitment events, marketing campaigns and your own business development activity.
• Build strong relationships with recruitment founders, agency owners and industry contacts across the UK.
• Work closely with our marketing, membership success, operations and leadership teams to improve lead generation, conversion and onboarding.
• Manage pipeline activity, forecasting and CRM records through HubSpot while delivering against agreed commercial KPIs.
• Represent TEAM professionally at regional events, exhibitions and throughout the wider recruitment industry.

What we're looking for in a Head of Membership Growth

• Proven success managing a consultative sales or business development pipeline.
• Experience building commercial relationships with business owners and senior decision-makers.
• Strong CRM experience, ideally including HubSpot or similar platforms.
• Recruitment industry knowledge, membership sales or professional services experience would be highly advantageous.
• An established recruitment industry network would be beneficial, particularly for candidates seeking a fully remote position.

Working Hours

• Full-time, Monday to Friday. This is a hybrid position based in Guildford, with at least two days each week spent at TEAM HQ alongside regular travel to member and industry events across the UK.
• Exceptional fully remote candidates will also be considered where appropriate.

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