Birmingham - Quality Assurance and Improvement Officer

Birmingham Children's Trust is currently seeking an experienced Quality Assurance and Improvement Officer to support their dynamic Team .

Location

One Avenue Road, Aston, Birmingham

Pay Rate

£33.00 per hour (Umbrella)

Key Responsibilities

• Lead quality assurance activities, including case audits, practice reviews, and thematic audits to drive service improvement.
• Monitor compliance with statutory guidance, legislation, and local authority policies, ensuring high standards of practice.
• Identify trends, strengths, and areas for development, producing reports and recommendations to improve outcomes for children and families.
• Support managers and practitioners through feedback, coaching, and the promotion of best practice.
• Develop and implement quality improvement initiatives to enhance service delivery and performance.
• Analyse performance data and quality assurance findings to inform strategic planning and continuous improvement.
• Work collaboratively with operational teams and multi-agency partners to embed learning and improve safeguarding practice.
• Contribute to the preparation for Ofsted inspections and ensure services meet regulatory standards and expectations.
• Promote reflective practice, learning from audits, complaints, compliments, and safeguarding reviews.
• Ensure children's voices, lived experiences, and outcomes remain central to all quality assurance and service improvement activities.

Essential Requirements

• Social Work Qualification - Degree or equivalent
• At least 3 years' experience as a social worker within children's services
• Social Work England Registration
• Driving license and access to own vehicle

Benefits of working with Eden Brown Synergy include:

• DBS check processed and paid for by Eden Brown Synergy
• Referral bonus if you refer a colleague or friend to us
• Bonus for finding your own job
• Twice weekly payroll

Eden Brown Synergy is an equal opportunities employer.

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