Customer Operations & Analytics Lead

Octopus Legacy is seeking a hands‑on Customer Operations Manager to bring structure and momentum to our Customer and Bookings teams. You will implement and manage operations, build dashboards, and partner with leadership to optimize processes and lift efficiency.

This role is highly data‑driven and requires turning numbers into clear recommendations that improve the customer experience and P&L. You’ll work closely with frontline colleagues, translating pain points into scalable solutions, while

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