Site Acceptance Team Leader

Site Acceptance Team Leader - Site Acceptance Team (UK)

Office / Field-Based | Full-Time

Drive Quality Excellence in Network Delivery - Join Circet UK

Circet UK is looking for a highly organised and proactive Site Acceptance Team Leader to support our Site Acceptance Team in delivering high standards across telecoms projects. This role is key in ensuring quality assurance, audit coordination, and technical support across live network deployments.

What You'll Be Doing

• Managing internal quality audit processes
• Coordinating defect clearance revisits and uploading evidence to client portals
• Acting as a key point of contact for field engineers, providing technical support and guidance
• Leading client and internal calls to present quality performance data
• Monitoring audit schedules and defect clearance timelines via SiteLive
• Escalating major quality or H&S non-conformances to relevant stakeholders
• Supporting documentation development including audit review and defect clearance reports
• Interpreting CAD drawings and technical data to challenge incorrect defect identification
• Producing regular reports on KPIs, performance, and quality adherence
• Conducting dependency checks on upcoming Site Acceptance activities
• Maintaining accurate document control and tracking project activity
• Communicating daily with site teams to ensure programme delivery
• Supporting and mentoring coordinators to improve performance and technical capability
• Attending site visits and training to stay aligned with evolving build standards

What You'll Need

• Strong communication skills with a confident and professional telephone manner
• Excellent organisational skills with the ability to prioritise and multitask
• A proactive, detail-oriented, and solutions-focused approach
• Strong IT skills, including Microsoft Office and project systems (e.g. SiteLive)
• Ability to interpret technical drawings and data
• Experience working in a fast-paced telecoms environment
• Solid understanding of defect management and site planning
• Knowledge of vendor-specific telecoms requirements
• A collaborative mindset with the ability to work independently and within a team

Experience Required

• Previous experience in a telecoms administrative or coordination role
• Experience working across multiple projects and/or vendors
• Background in defect management, audits, or site acceptance processes

Why Join Circet UK?

• Inclusive Culture: We're committed to diversity and creating a supportive environment for everyone
• Career Progression: Access structured development programmes, mentoring, and accredited training
• Leadership Growth: We invest in internal talent - many of our leaders started where you are
• Making an Impact: Take part in our CSR initiatives and help shape the future of connectivity
• Great Benefits: Competitive salary, 25 days annual leave, life assurance, employee wellbeing support, and more

We're Committed to Inclusion. At Circet UK, we value talent, potential, and diversity across our workforce. We welcome all applications and strive to create an inclusive and empowering workplace for everyone.

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