Optimisation Consultant / Operational Excellence

Overview

Optimisation Consultant / Operational Excellence. Join to apply for the Optimisation Consultant / Operational Excellence role at Oliver James.

Salary: £65,000 • Location: Tunbridge Wells / Leeds Hybrid.

We are partnering with a leading insurance organisation undergoing a major digital transformation, seeking an experienced Digital Optimisation Consultant to lead on continuous improvement within the digital product portfolio. The role requires a competent leader with extensive Lean Six Sigma experience to identify, design, and deliver process improvements and digital enhancements across the organisation.

What You’ll Do

• Lead and support end-to-end digital optimisation initiatives, from discovery to implementation.
• Analyse current business processes and identify opportunities for automation, efficiency gains, and digital transformation.
• Align optimisation strategies with strategic business goals and oversee change management of process improvements.
• Design future-state processes using tools like RPA, workflow automation, and intelligent document processing.
• Collaborate with product owners, SMEs, and delivery teams in an Agile environment to prioritise and execute initiatives.
• Contribute to the development of an automation strategy that aligns with business goals and customer needs.
• Champion continuous improvement and promote digital thinking across business units.
• Support change and transformation efforts, ensuring solutions are scalable, sustainable, and user-centric.

What We’re Looking For

• Proven experience as a Digital Optimisation Consultant, Business Analyst, or Transformation Lead in a complex environment.
• Extensive experience in Lean Six Sigma (essential).
• Deep understanding of Agile delivery methodologies and experience working in cross-functional squads or project teams.
• Strong background in process design, business process reengineering (BPR), or Lean/Six Sigma.
• Hands-on experience with or strong working knowledge of RPA tools (e.g. UiPath, Blue Prism), intelligent automation, and digital platforms.
• Ability to translate business needs into actionable solutions with both technical and non-technical stakeholders.
• Insurance or financial services experience is a strong advantage.

If you’re ready to play a key role in a transformative digital journey, we’d love to hear from you. Click "Apply" or email

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