Service Coordinator, Service Admin, Administrator

Overview

My client is a well established organisation based in North Watford who are seeking a proactive Administrator, Service Co-ordinator to join their small team. Due to the location must have own transport.

Responsibilities

• Taking inbound calls from customers requesting an Engineer to attend their site to attend an urgent breakdown
• Book in a service/maintenance visit by an engineer
• Request more information about the service the company provide
• Calling in to follow up on a quotation they have been provided with
• Managing insurances for the businesses including cars, vans and business insurance
• Managing the diaries for the engineers
• Ordering spare parts for the engineers
• Booking in new installations
• Use of a system called Clik and also Word and Excel
• Looking for a proactive individual who can deal with a fast paced environment at certain times of the year and get the job done.

Qualifications

• Ideally experience in a Service Administrator, Service Co-ordinator or Administrator role where you understand the need to provide excellent customer service
• Live within easy commuting distance of North Watford and have your own transport
• Highly organised and able to work in a fast-paced environment

Details

Hours:8 am to 5 pm Monday to Friday – 23 days hols, closed at Xmas, Pension.

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