Delivery Manager

Navigator is a creative and marketing partner for ambitious luxury travel and lifestyle brands. We are expert storytellers who define and amplify brands, using data-driven insights to inform everything we do, from websites, SEO and paid, to copywriting, socials and print magazines.

Purpose

The Delivery Manager is responsible for the efficient day-to-day planning, coordination and delivery of projects and retainers across Navigator’s client portfolio – in line with agreed scope and timelines, whilst working closely with the Delivery Lead, Operations, Client Engagement team and practice teams.

The Delivery Manager would oversee smaller or less complex projects with full accountability, while supporting the Delivery Lead on larger or more strategic projects.

Navigator operates with clear accountability across three functions: Client Engagement owns the client relationship and commercial scope, Delivery owns the execution of client work, and Operations owns the systems and infrastructure that support delivery.

The Navigator team is a privilege to work with. Many of whom have become close friends. They are exceptionally talented individuals. I’ve particularly loved travelling to exotic destinations with some of them!

Harry Leadsford | Performance Executive

Responsibilities

• Own the successful delivery of a portfolio of projects across assigned client accounts.
• Manage the day-to-day delivery of projects from initiation through to completion.
• Develop and maintain project plans, timelines and trackers.
• Coordinate internal teams to ensure project work progresses efficiently and deliverables are completed on time and budget.
• Maintain clear visibility of all active and upcoming projects within the portfolio.
• Identify dependencies, prioritise work and ensure delivery plans remain realistic.
• Ensure recurring or retainer-based workstreams are planned and delivered as structured projects.
• Ensure all teams are clear on scope, timelines and deliverables.
• Facilitate project check-ins and maintain alignment across teams.

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