Team Leader

Overview

We are looking for an experienced Team Leader to join our dedicated team and help develop and coordinate our learning disabilities supported housing schemes and domiciliary services across Blackpool.

Responsibilities

• Lead a team of staff, providing supervision, coaching, performance management, and support to staff, volunteers, and students.
• Ensure the provision of person-centred support that enables customers to maintain their independence, enhance their wellbeing, and opportunities for personal development.
• Oversee the deployment of staff to meet individual needs within available resources; identify training needs (mandatory and service-specific); maintain accurate records.
• Respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers.
• Establish clear goals and pathways towards greater independence; organise regular person-centred reviews, putting each person\'s views at the heart of planning and decision-making.
• Work with local multi-disciplinary teams and community-based agencies to provide holistic, wrap-around support.
• Maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere.
• Facilitate service user engagement, involvement, and peer support; implement robust quality monitoring methods and track key performance indicators, identifying and planning necessary actions.
• Provide exceptional customer care; communicate with stakeholders about risk management and the welfare of the people we support; uphold safeguarding duties.

Qualifications and requirements

• Experience in leadership/management roles within social care or related services.
• Strong communication and organisational skills; commitment to safeguarding and ethical duty of care.
• Ability to work with local authorities and multidisciplinary teams; ability to work within resource constraints.
• Willingness to undertake training and benefit from professional development opportunities (e.g., QCF Diploma in Health and Social Care).

Benefits and training

• Full training provided, with the opportunity to work towards a QCF Diploma in Health and Social Care.
• Probationary bonus, pension contributions, 33 days annual leave, and company-paid enhanced DBS.
• We are an inclusive, anti-racist organisation and hold recognitions such as Stonewall Diversity Champion, Disability Confident Employer, and Investors in People Gold.

Application and additional information

Applications must be submitted via the Creative Support website using Vacancy Reference Number: 84087 .

We are unable to sponsor visas; only candidates who are eligible to work in the UK may apply.

For advice on completing your application, please call . Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS.

Note: Applications are reviewed as they are received; feedback for unsuccessful applications may not be provided, and unsuccessful applicants must wait 6 months before reapplying.

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