Area Cleaning Manager

Exeter Source: WhatJobs

£30,000–£50,000

Associate Director - Facilities Management

Monday – Friday

40 hours per week

Barnstaple to Plymouth.

WINNER are currently working with a family-owned, staff-focused, eco-friendly cleaning company who, due to their continued success, are currently searching for an Area Manager to oversee a range of commercial cleaning sites across from Barnstaple to Plymouth.

As well as working as part of a friendly, dynamic and supportive fun team, you will enjoy seeing your passion and commitment making a real difference. You will be joining one of the most successful and progressive businesses in the Southwest who have a focus on the personal development of their staff.

This role offers fantastic progression prospects into a full-time account/senior account manager for the right candidate.

Main Responsibilities:

As an Area Manager, you’ll be working closely with the Operations Director/Senior Account Managers to attend site visits and quality control audits.
You’ll be responsible for face-to-face interactions with customers and staff.
You will deal with the day-to-day operations such as managing sickness and holiday cover ensuring that sites are adequately staffed.
As an Area Manager, your role will be to build long-lasting relationships with clients, ensuring customer satisfaction.
You’ll perform staff inductions, looking after up to 90 mobile cleaners at peak.
You will act as the first point of contact for any escalations or problems, ensuring they are dealt with efficiently.

Skills & Experience:

Candidates need to be skilled in working in a fast-moving environment within the commercial cleaning service sector.
Customer service and relationship-building skills.
Excellent communication skills (in-person, phone, and email).
Positive attitude to challenges with the ability to remain calm under pressure in a highly pressurized environment.
Flexibility is key as hours can vary to suit the needs of the business.
Full and clean UK driving license and be able to travel to sites.
Must live within commuting distance of the location as detailed.
Be of a smart and professional appearance.

Benefits: 28 days holiday – Mobile Phone – Laptop – Excellent Career progression prospects – Flexible working hours – Family-owned staff focused company.