IT Service Desk Lead — Hybrid, 35-Hour Week, Growth & Impact

Newcastle upon Tyne Source: WhatJobs
£60,000–£85,000

Newcastle Strategic Solutions Limited is seeking an IT Service Desk and Support Manager to lead a high-performing IT support function. You will balance customer service with governance and compliance while shaping how colleagues experience technology.

You will also drive improvements in self-service, knowledge management and service portals, working with incident, problem and service improvement teams to deliver value across the organisation.

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Full job description from WhatJobs. Apply for this role →

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