Customer Solutions Lead - AI

Position Overview

As Customer Solutions Lead, you operate as one of two AI leads for the UK within the wider Advania Group ecosystem. You will be an ambassador for Advania's sovereign AI platform, translating business problems into AI solutions, co‑designing with customers, and collaborating with the central Customer Solutions team to architect and deliver outcomes that run on the shared platform.

Salary & Benefits

We offer a competitive base salary and company benefits.

Hybrid Working

We support remote and flexible working in a hybrid policy that allows employees to balance office and home time. Each team decides on implementation details.

Responsibilities

Customer Engagement and Co‑Creation

• Lead discovery and scoping with enterprise customers to identify high‑value sovereign AI use cases.
• Co‑create AI solutions with customers through workshops, proofs of concept, and design sprints.
• Act as the trusted technical and commercial AI advisor for key accounts in the country.
• Manage customer expectations throughout solution delivery and ensure outcomes are measurable and documented.

Solution Architecture and Delivery

• Design end‑to‑end AI solution architectures built on the sovereign AI platform.
• Translate platform capabilities into client‑ready solutions tailored to vertical or functional contexts.
• Lead or oversee AI engineering and delivery work for country customers, coordinating with central engineering as needed.
• Contribute to and reuse the shared library of accelerators and solution blueprints, feeding local insights back to central.
• Ensure all solutions adhere to Advania's Trusted AI standards, including data governance, privacy and model transparency.

Qualifications & Experience

• Experience in solution architecture, AI engineering or technical consulting, ideally in an enterprise B2B context.
• Demonstrable experience designing and delivering AI or data solutions for customers.
• Background in NLP/LLM applications, AI‑enabled automation, predictive analytics or knowledge management systems.
• Experience with cloud AI services such as Azure OpenAI, AWS Bedrock, Google Vertex AI or similar.
• Track record of leading customer workshops and translating business requirements into technical designs.

Nice to Have

• Prior exposure to sovereign cloud, data residency or regulated‑sector AI deployments.
• Experience in one of Advania's key verticals: public sector, financial services, healthcare or manufacturing.
• Existing network of enterprise customer relationships in the local market.
• Familiarity with Microsoft Copilot ecosystem, Azure AI Foundry or similar platforms.
• Familiarity with the NVIDIA AI Enterprise ecosystem, particularly NVIDIA Blueprints and NIMs.
• Knowledge of Nordic or UK data protection regulations (GDPR, NIS2, DPA 2018).

Equal Opportunity Employment

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion, belief, ethnicity, gender identity, sexual orientation or any other protected characteristic. All offers will be subject to standard background checks.

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