Production Account Manager

Overview

Direct message the job poster from Yeti Creative

Yeti Creative works on campaigns, shoots, and end-to-end creative for leading global brands in fashion and sport. We blend bold ideas with production know-how to bring concepts to life.

This is a newly created role offering a unique opportunity to join a hardworking, talented and collaborative team and work on high-profile campaigns.

About the Role

Production Account Manager

// SPORT. FASHION. CULTURE//

Reporting to: Head of Creative

Duration: Permanent (including 6 month probationary period)

Location: Liverpool (with travel for work)

As Production Account Manager, you’ll be the main point of contact for clients, guiding them through every stage of a project and ensuring they feel supported and excited about the work. You’ll build strong, long-term partnerships, helping clients see Yeti not just as a supplier, but as a creative partner. You’ll sit at the intersection of client, creative, and production — making sure projects stay on track from pre-production through post. You’ll keep timelines moving, budgets in check and feedback flowing. This role suits someone who can talk confidently about ideas, manage budgets and timings, and keep the bigger picture in mind.

How to Apply

If you meet the criteria detailed in the Job Specification below, please email the following to (Subject line: Production Account Manager)

• Your current CV
• Covering letter or statement detailing how you fit the criteria and what attracts you to the role

No calls or DMs please

Closing Date: Monday 22 Sept - 9am

//

About You

You’ll have proven experience in building and managing project timelines end-to-end. Significant experience in account, project management, production (or a hybrid client-facing role), ideally across sport, fashion, lifestyle or culture-driven projects. You’ll juggle multiple campaigns at once, keeping delivery watertight while balancing creative ambition with commercial realities. You’ll work confidently with senior clients and suppliers (including post-production), combining strong organisational skills with calm authority in a collaborative, fast-moving environment. Most importantly, you’re excited by creative work but your passion lies in client relationships, account management, shaping projects and delivering great work.

Note: This role is designed as a client-facing career path for someone with relevant experience and offers opportunities to grow into Account Director or Client Services leadership as Yeti grows. It’s not a stepping stone into an Art Director or Creative position.

Job Specification

Production Account Manager

The role will involve:

Client Leadership

• Lead client relationships: Be the day-to-day voice of Yeti for your accounts, building trust, confidence, and long-term partnerships.
• Own the client brief, ensuring it is clear, inspiring, and aligned across creative and production teams.
• Translate client feedback into actionable direction, balancing creative vision with project realities.
• Manage expectations with clarity and professionalism, handling difficult conversations with tact.

Project Oversight

• Build and oversee project timelines from pre-production through to post, ensuring all client deliverables are met.
• Track schedules, scope, and project budgets with the Producer; liaise with the Creative Operations Manager to align on spend monitoring and financial reporting.
• Act as central point of contact between client and internal team; ensure feedback, amends, budgets, and creative changes are captured and actioned.
• Oversee multiple projects concurrently, managing competing deadlines to keep campaigns on track while ensuring quality and consistency.
• Guide the client through the process and keep the in-house team on task; ensure feedback and amends (budget and creative) are actioned.
• Lead budget negotiations with production suppliers (including post-production), ensuring cost efficiency without compromising quality; guide the team through commercial decision-making where needed.
• Spot risks early and propose solutions before escalation.

Creative and Strategic Support

• Partner with the Head of Creative and Art Director to package, present, and sell in ideas that excite clients.
• Contribute to proposals, pitches, and strategic discussions, bringing the client perspective into the room.

Reporting and Communication

• Provide regular updates to clients and internal teams on project status, budgets, and next steps. Manage conversations with tact and authority balancing client needs with agency realities.
• Maintain clear documentation (briefs, scopes, feedback logs) to keep stakeholders aligned and informed.
• Translate client feedback into actionable direction for the internal team.
• Maintain clear reporting for Producers on delivery and for the Operations Manager on budget health and spend.
• Protect the team by filtering client communications, ensuring creatives and producers stay focused on execution.
• Work closely with leadership to support new business and growth planning.
• Partner with the Operations Manager to ensure proposals and scopes are commercially robust.
• Build strong relationships within Yeti Creative and Blackhurst & Co., contributing positively to team culture.
• This description isn’t exhaustive; you may be asked to take on tasks outside of this document as needed.
• We’re a small, ambitious team, so we value flexibility, initiative, and a willingness to handle the unexpected.

You’ll Have:

• Proven experience in building and managing project timelines end-to-end.
• Track record of delivering multiple campaigns or projects for the same client or account.
• Strong communication skills to keep both clients and in-house teams aligned throughout the lifecycle of a project.
• Proven track record in account management, project management, or hybrid client-facing roles.
• Background in sport, fashion, lifestyle, or culture-driven projects.
• Organised, solutions-focused, and proactive under pressure.
• Skilled at budget tracking and supplier negotiations (including post-production).
• Ability to work with authority and credibility alongside strong creative personalities to drive delivery.
• Strong digital skills: Google Suite, project management tools, and ideally Adobe Creative Suite.
• A genuine passion for sport, fashion, and culture.
• Willingness to work outside usual office hours when projects demand it.
• You’re excited by creative work and comfortable talking ideas, but your priority is client relationships, project leadership, and delivery.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology
• Industries: Media Production

Note

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