Business Operations Manager

Business Operations Manager – Peterborough City Council

Join to apply for the Business Operations Manager role at Peterborough City Council. Westcombe Engineering is seeking a dedicated and technically strong operations manager to play a key role in our precision engineering team, driving customer service and business growth.

Responsibilities

• Be the first point of call for customer and driving new business
• Ensure pricing is completed correctly and in a timely manner
• Liaise with customers to ensure we adhere to excellent quality standards
• All billing will be carried out in a timely manner to ensure clients receive good customer service and the company's budgets are kept up to date
• Collaborate with production planners, engineers, and quality teams to meet deadlines and maintain workflow
• Uphold safety standards, maintain clean and orderly workstations, and support continuous improvement

Qualifications

• Proven experience of financial management
• Experience of building sales and ensuring quality for existing customers
• Ability to understand technical drawings
• Strong attention to detail and commitment to quality
• Positive attitude and willingness to learn and support others
• A team player who takes pride in their work
• Experience in a precision engineering or manufacturing environment is preferred, but training will be provided for the right candidate

Benefits

• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards

Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact we will work with you to meet your needs.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Government Administration

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Location: Easton, England, United Kingdom

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