Senior Multi-Site Contact Centre Operations Lead

Liverpool Source: WhatJobs
£40,000–£65,000

Reed in Partnership is seeking a Contact Centre Senior Operations Manager to lead Programme Support Services across multiple sites, delivering strategic and operational leadership for a high-performing contact centre. You will shape long-term vision, drive efficiency, and build capability to support growth.

You will develop a strong management team, foster continuous improvement, and ensure exceptional customer experiences while balancing contractual and commercial objectives.

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Full job description from WhatJobs. Apply for this role →

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