Provide day-to-day compliance advice across retail banking activities
Review and approve financial promotions
Monitor regulatory developments
Support the bank's wider compliance framework
Support the implementation and maintenance of the bank's compliance framework, including policies, procedures and controls
Conduct compliance monitoring and thematic reviews, identifying areas for improvement and tracking remediation
Advise on regulatory change and assist with implementing new FCA rules and guidance
Support product governance and new product approval processes
Assist with regulatory risk assessments and compliance reporting
Provide compliance input into projects, change initiatives and business transformation activities
Deliver compliance training and raise regulatory awareness across the business
Support internal and external audits and regulatory enquiries where required
Assist with the investigation of compliance incidents and breaches
Maintain effective relationships with key stakeholders across Marketing, Product, Operations, Legal, Risk and Customer Services
Requirements
Experience gained within Compliance in a UK retail consumer bank or regulated financial services firm
Demonstrable experience reviewing and approving Financial Promotions under FCA rules
A good working knowledge of the FCA Handbook, including PRIN, Consumer Duty, DISP, and Financial Promotion rules (including COBS where relevant), plus CONC (desirable for consumer lending businesses) and BCOBS where applicable
Confidence providing pragmatic compliance advice to first-line business teams
A solid grounding in compliance monitoring, regulatory risk management and governance
Strong stakeholder management and communication skills
The ability to balance regulatory requirements with commercial objectives
Excellent written, analytical and organisational skills
Experience within consumer lending, savings, current accounts or other retail banking products (desirable)
Knowledge of vulnerable customer requirements (desirable)
A professional compliance qualification (such as the International Compliance Association Diploma or Advanced Certificate, or equivalent) (desirable)
Experience interacting with the Financial Conduct Authority (desirable)
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