Senior Service Desk Leader | ITIL Expert | Flexible/Remote

England Source: WhatJobs
£60,000–£80,000

A global technology firm in London is seeking a Service Desk Manager to lead IT Infrastructure Operations. Responsibilities include managing incident lifecycles, overseeing Major Incident Management, and building a high-performing team. The ideal candidate has extensive experience in IT Service Management, proven leadership skills, and is ITIL certified. The position offers flexible working options and various employee benefits.
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