Prize Placements is seeking an IT Service Desk Team Leader to head the service desk function in Hertfordshire, UK. You will lead the team, ensure high-quality support, and act as the senior escalation point for complex issues.
You will drive ITIL-based incident, problem and change processes, monitor SLAs/KPIs, and partner with infrastructure, applications and security teams to continuously improve service delivery across sites.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Coventry
As a Service Desk Team Leader, you will lead, coach and develop a team of Service Desk Analysts, ensuring the delivery of exceptional support across…
England
Seeking a Senior Service Desk professional with 3 to 5 years of experience to deliver expert support and management of IT service requests and…
Walton on Thames
We are looking for an experienced Service Desk Manager to lead and develop a busy Managed Service Provider (MSP) Service Desk.
Bolton
Bolton BL6, This role is a fully on site based role, there may be a requirement on occasion to go to other UK sites.
Bolton
Bolton BL6, This role is a fully on site based role, there may be a requirement on occasion to go to other UK sites.
London
The RoleWe’re looking for a London based Team Leader to lead our EMEA Service Desk, within Employee Technology Support.
Explore: IT Support Technician jobs in the UK
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.