Account Director

We are seeking an experienced and commercially driven Account Director to take ownership of a portfolio of key client relationships, while also identifying and securing new business opportunities in target markets.

Reporting to the Head of Sales, this role requires a confident, consultative individual who can build trust at senior levels, align client needs with FutureRange’s capabilities, and drive revenue growth through both retention and acquisition.

The successful candidate will be responsible for delivering exceptional client service, shaping account strategies, and expanding FutureRange’s footprint across priority sectors. This is a high-impact, client-facing role that sits at the intersection of strategic account management and business development.

Key Responsibilities

• Take ownership of a portfolio of key clients, acting as a strategic partner and ensuring long-term satisfaction, retention and growth.
• Develop and execute comprehensive account plans aligned with client roadmaps, FutureRange’s service offerings and commercial objectives.
• Identify new business opportunities within existing accounts through consultative engagement and collaboration with internal technical teams.
• Proactively develop and pursue new business leads within target sectors or referral networks, working closely with marketing and presales to shape compelling proposals.
• Engage in early-stage conversations with prospects to qualify opportunities, understand business challenges and position FutureRange’s value proposition.
• Lead strategic bid responses and presentations, supporting the development of proposals and commercial agreements.
• Conduct regular client business reviews, aligning FutureRange’s roadmap with the client’s evolving needs.
• Work cross-functionally with service delivery, operations and technical teams to ensure high standards of service and support.
• Maintain up-to-date records of all client and opportunity activity using Autotask or equivalent CRM tools, ensuring accurate forecasting and reporting.

Skills & Qualifications

• 7+ years’ experience in account management, business development or solution selling, ideally within the IT services or managed services sector.
• Demonstrated success in growing high-value client relationships while also winning new business through targeted outreach and networking.
• Proven ability to engage with senior stakeholders, including CIOs, IT Directors and CFOs, and translate complex technical offerings into commercial outcomes.
• Strong understanding of the sales lifecycle, proposal development and contract negotiation.
• Excellent interpersonal, communication and presentation skills.
• Strategic thinker with a commercial mindset and a proactive, self-motivated approach.
• Proficient in CRM and pipeline management tools, such as Autotask, Salesforce or HubSpot.

Qualifications

• Bachelor’s degree in Business, Marketing, IT or a related field, or equivalent experience.
• Relevant certifications or advanced degrees are a plus.
• A minimum of 5 years’ experience in IT sales, with a focus on enterprise-level clients and at least 3 years’ experience in managed service provider sales.
• Proven track record of achieving or exceeding sales targets, particularly in a competitive, technology-driven environment.
• Strong knowledge of IT solutions, including cloud computing, cybersecurity and digital transformation.
• Excellent communication, presentation and negotiation skills.
• Ability to build and maintain strong relationships with clients and internal teams.
• Self-motivated, with a strong drive to succeed and the ability to work independently.
• Proficiency in CRM software and sales tools.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunities for professional growth and career advancement.
• A dynamic and collaborative work environment.
• The opportunity to work with a leading company in the IT industry and make a meaningful impact.

Think you could be a good fit for FutureRange?

We’re always interested in hearing from people who share our focus on service, technical excellence and long-term client relationships. Explore our current openings below or get in touch with our team to start the conversation.

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