Change Delivery Manager

Overview

We are seeking an experienced Project Manager to join our Change Management Group (CMG) transformation portfolio, supporting the delivery of strategic initiatives across the firm. Working closely with the Programme Lead and senior stakeholders, you will take ownership of end-to-end project delivery, from mobilisation through to implementation and benefit realisation. This role sits at the centre of a complex, global change environment, requiring strong project and change management expertise to ensure effective governance, planning, and stakeholder engagement, while supporting teams to embed sustainable new ways of working.

Key Responsibilities

• Manage projects across the transformation portfolio, delivering to agreed timelines and budgets.
• Apply structured project and change management approaches to achieve desired outcomes and business benefits.
• Support the design of solutions, including operating models and ways of working.
• Establish delivery plans, resource models, budgets, RAID logs, and status reporting.
• Ensure adherence to governance frameworks in partnership with CMG ePMO.
• Identify and mitigate risks, issues, and dependencies across projects.
• Lead stakeholder engagement, workshops, and project communications.
• Support change adoption through training, communications, and continuous improvement initiatives.
• Take ownership of deliverables where required.

About You

Strong experience delivering business change in complex, global environments, with the ability to translate ambiguity into structured, deliverable outcomes and drive progress through multidisciplinary teams.

• Delivery of business change projects from initiation through to benefit realisation.
• Experience within large-scale transformation programmes and structured PMO environments.
• Strong project planning, financial management, and reporting capability.
• Experience contributing to business solution design and organisational change.
• Proven ability to deliver outcomes through cross-functional, geographically dispersed teams.

Technical Skills

• Strong knowledge of project, programme, and change management methodologies.
• Proficiency in MS Project, MS Project Online, MS Visio, and Microsoft Office.

Desirable Experience

• Experience in professional services or the legal sector.
• Exposure to areas such as technology, regulation, or process and organisational design.

Educational Requirements

• Degree-level education and/or relevant certifications (PMP, PRINCE2, APMP, Prosci, ACMP).

Key Competencies

• Strong attention to detail, judgement, and problem-solving capability.
• Ability to operate effectively in ambiguity and under pressure.
• Collaborative and consultative approach with stakeholders at all levels.
• Excellent organisational, communication, and presentation skills.
• Proactive, accountable, and delivery-focused mindset.

Equal Opportunities

Freshfields is an equal opportunities employer and all applications received by the firm will be considered on the basis of merit alone, welcoming all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having secured the right to work in the UK and providing evidence of that right prior to employment commencing. Freshfields is a Ban the Box employer and requests applicants to disclose criminal convictions only when a conditional job offer is made.

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