Customer Service Specialist with Danish for SAS Airlines (relocation to Warsaw, Poland)

Customer Service Specialist with Danish for SAS Airlines (relocation to Warsaw, Poland)

Employment location: Aleja Solidarności 171, Warsaw, Poland

About the Job

Concentrix is on a remarkable growth journey, expanding rapidly across the Nordic market! We’re on the lookout for Danish & English‑speaking Customer Support Specialists to join our SAS team. This is your chance to make an impact, elevate your career, and be part of something big!

Location: Warsaw, Poland. We offer top‑notch relocation support to help you settle in smoothly.

Who Can Apply

This is a mid‑level position, but we welcome applicants with little or no experience.

What You’ll Do

• Provide exceptional support in Danish and English through chats, emails, and calls.
• Advise clients and partners on flights, products, prices, fares, and services, playing a key role in our client’s success.
• Identify client needs and proactively suggest solutions.
• Assist customers with travel‑related issues.

What We Need

• Proficiency in Danish and English, both written and spoken (C1 level preferred, but personality and skills can make a difference).
• A positive attitude and a love for communicating with customers and colleagues.
• Experience in customer service and CRM tools is a plus, but not a must.

Why Concentrix? Why Warsaw?

• A competitive salary that exceeds the Polish average, ensuring a comfortable life in Poland.
• Private medical healthcare for your peace of mind.
• Work in a dynamic, international environment.
• Enjoy up to 26 paid leave days, plus many national holidays.
• Access to a Multisport card for discounted gym, sauna, and spa memberships.
• A modern office in the heart of Warsaw.
• Opportunities for career growth and professional development.

Start Your Career with Concentrix Today!

Seniority Level

Mid-Senior level

Employment Type

Full‑time

Job Function

Customer Service

Industries

Airlines and Aviation

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