Responsible for leading pricing, commission and commercial optimisation strategy across a regulated insurance portfolio, driving sustainable growth, profitability and customer value.
Key responsibilities include:
Developing and executing pricing and commission strategies that balance commercial performance, customer outcomes and regulatory requirements.
Leading pricing optimisation across acquisition, renewal and retention journeys using advanced analytics, customer lifetime value (LTV) modelling and propensity modelling.
Designing and embedding proprietary pricing and risk-scoring methodologies to enhance insurer pricing strategies and improve competitiveness.
Leveraging customer, behavioural and transactional data to generate pricing insights and support commercial decision-making.
Partnering with insurers, underwriting and actuarial teams to influence pricing approaches, negotiate commercial arrangements and deliver joint optimisation initiatives.
Ensuring pricing frameworks comply with regulatory expectations relating to fair value, customer outcomes, affordability and conduct risk.
Supporting business planning through forecasting, scenario modelling, performance analysis and pricing recommendations.
Establishing robust pricing governance, management information and risk controls.
Building and leading high-performing pricing and analytics teams while promoting a data-driven, customer-focused culture.
Key Skills & Experience
Senior leadership experience in insurance pricing, analytics, commercial strategy or related financial services disciplines.
Expertise in pricing optimisation, commission management, customer lifetime value modelling and predictive analytics.
Strong understanding of underwriting, insurance economics, profitability drivers and regulatory pricing frameworks.
Proven ability to translate complex data into actionable commercial strategies.
Experience influencing senior stakeholders, insurers, actuarial functions and governance committees.
Track record of delivering commercial growth, margin improvement and enhanced customer outcomes within regulated environments.
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