Domain Consultant-SME

TheDomainConsultantwill act as asubject‑matter expert (SME) for RSA insurance platforms, bridging business requirements and technology delivery. The role requires stronginsurancedomainknowledge , stakeholder engagement, and the ability to translate business needs into actionable functional and solution inputs for delivery teams.

Key Responsibilities

• Act as adomainSME for Insurance business areas such asClaims, Policy Administration, Underwriting, Billing , or related platforms.
• Engage with RSA business stakeholders to understand requirements, pain points, and transformation goals.
• Translate business requirements intofunctional specifications, solution inputs, and backlog items .
• Support solution definition, process design, and impact analysis for change initiatives.
• Providedomainguidance duringdesign, development, testing, and UAT phases.
• Review functional designs, user stories, and test scenarios to ensure business alignment.
• Support production issues withbusiness impact analysis and prioritization .
• Collaborate with Architects, Delivery Managers, and Engineering teams to ensure solutions meet business intent.
• Participate in governance forums, workshops, and client discussions as a trusted advisor.

Domain & Functional Skills (Mandatory)

• Strong experience inGeneral Insurancedomain (preferably P&C).
• Hands‑on knowledge ofClaims / Policy / Billing / Underwriting processes.
• Experience working oncore insurance platforms and surrounding ecosystems.
• Ability to performbusiness analysis, functional design, and process mapping .
• Strong understanding ofend‑to‑end insurance value chain .

Technical & Delivery Exposure

• Experience working closely with.NET / Java / Digital platforms (no coding required).
• Understanding ofAgile / Scrum / SAFe delivery models .
• Exposure toUAT planning, execution, and business sign‑off .
• Ability to work with distributedonshore–offshore delivery teams .

Experience & Qualifications

• 12+ years overall experience with5+ years in Insurancedomainconsulting .
• Experience working inlarge enterprise / regulated environments .
• Strong communication and stakeholder‑management skills.
• Strong consulting and advisory mindset.
• Ability to influence business and technology stakeholders.
• Excellent analytical and problem‑solving skills.
• Comfortable working in complex, multi‑vendor environments.

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