Senior CRM Executive - 9-Month FTC

Manager - Analytics in the North & Midlands (UK) at Harnham

Senior CRM Executive (9-Month FTC)

Fully Remote in the UK

The Company

Join a fast-paced, data-driven marketing team and take ownership of multi-channel lifecycle campaigns that engage millions of members across the UK. Reporting into the CRM Lead, you’ll play a key role in building, scheduling, and optimising automated customer journeys that drive engagement, retention, and reactivation.

The Role

• Build and schedule lifecycle, transactional, and promotional campaigns across email, push, SMS, and in-app (Braze)
• Manage automated journeys such as onboarding, renewal, and win-back flows
• Maintain accurate, personalised campaign content and offers
• Work collaboratively with Product, Member Services, and Legal to ensure campaigns meet compliance and business goals
• Support campaign QA, reporting, and ongoing performance optimisation

Your Skills & Experience

• Experience in CRM or lifecycle marketing (ideally in digital/subscription environments)
• Hands‑on experience with Braze or similar marketing automation/CRM tools

The Benefits

• Fully remote role

How to Apply

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Marketing

Industries

Technology, Information and Media

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