Senior Salesforce Service Cloud Lead | London or Manchester

A leading consulting firm is seeking a Salesforce Functional Lead with deep expertise in Service Cloud. This role is pivotal in driving customer service transformation initiatives and requires demonstrated experience in Salesforce environments. Responsibilities include leading project delivery, guiding multi-disciplinary teams, and translating complex business needs into effective solutions. Candidates should possess strong skills in stakeholder communication and Agile methodologies to deliver high-impact results. This is a full-time position available in London or Manchester.
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