This opportunity is working for a well‑respected worldwide tour operator with offices based in Surrey. They have been offering a wide range of inspiring holiday and school trip programmes for over 38 years. Join the Education department – the UK leader in geography school trips abroad and the only provider partnered with the Geographical Association.
Responsibilities
Work with teachers to ensure pupils get full benefit of educational travel and outside‑classroom learning.
Field inquiries over the telephone, email and occasionally face‑to‑face.
Provide expert destination and subject‑matter advice and general guidance to customers to assist with booking.
Maintain knowledge of regions and products.
Progress and administer enquiries from quote to confirmed booking on the reservation system.
Ensure the customer is fully informed and supported throughout the booking process.
Qualifications
At least 2 years of sales experience in a similar role or experience as a geography/humanities teacher seeking a change of direction.
Strong customer‑service, influencing and negotiating skills.
Good numeracy, attention to detail, and excellent spoken and written English.
Hybrid role: 2 days in the Surrey office and 3 days working from home. Monday to Friday, with occasional out‑of‑hours emergency phone coverage with extra remuneration. Salary: £30k + excellent bonus and benefits package.
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