Technical Consultant

Overview

Technical Consultant | Sharp IT Services UK – London, Operations Department

At Sharp IT Services UK (SITUK) , we’re looking for a skilled Technical Consultant to join our team. You’ll build trusted relationships with clients, guiding them through their IT strategy and delivering exceptional service. If you’re passionate about IT and looking to make a difference, this role could be for you!

Ready to Join Us? If you\'re eager to contribute to the success of leading companies and enhance their IT infrastructure, we’d love to hear from you. Apply now with your updated CV and certifications to become part of our forward-thinking team.

What You’ll Do

• IT Strategy Development: Work closely with clients to create and maintain a long-term IT strategy, developing a roadmap for at least 12 months of tasks.
• On-Site Support: Provide proactive and reactive technical support on-site, acting as an escalation point for more complex issues.
• Infrastructure Improvements: Identify opportunities to enhance IT infrastructure, ensuring clients benefit from the latest technologies.
• Project Management: Plan and deliver diverse technology projects to meet client requirements, ensuring deadlines and expectations are met.
• Client-Facing Documentation: Produce clear and comprehensive documentation, including Reviews, Proposals, and Plans, to present solutions to clients.
• Team Collaboration: Work alongside a regional team to ensure consistent and top-tier client experiences.
• Site Visit Reporting: Produce Agendas and Reports for site visits, documenting the work completed.

What You’ll Bring

• Experience: At least 12 months of IT consultancy and 3+ years in IT support.
• Platform Expertise: Proven experience in delivering projects with Microsoft 365, and preferably Microsoft Azure.
• Technical Skills: Experience with server hardware, operating systems, hypervisors, Networking, Firewalls, Anti-Virus, and Disaster Recovery solutions.
• Certifications: Actively working towards Microsoft certifications at the Associate level or equivalent.
• Communication Skills: Strong verbal and written skills, with the ability to explain technical solutions to both technical and non-technical audiences.
• Problem-Solving: Excellent troubleshooting skills with a creative approach to technical challenges.
• GDPR Knowledge: Understanding of GDPR data privacy laws within the UK.
• Collaborative Environment: Work with a talented team of professionals, focused on delivering high-quality IT solutions.
• Career Growth: Continuous learning opportunities, certifications, and career advancement.
• Impactful Work: Be part of a dynamic team that makes a difference for clients, helping them innovate and stay ahead in their industries.
• Flexible Work Options: Enjoy a work-life balance with flexible working arrangements.

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