Credit Control Specialist

Who are Ansell & What do we do:

We design and manufacture internal and external lighting solutions for customers across the whole spectrum of the public and private sectors, with quality and sustainability at the heart of our operations. Established in 1992, we have grown to become a global operator with bases in Warrington and Belfast and state-of-the-art showrooms in Belfast, Warrington, Madrid and Dublin, supplying to more than 26 countries. Ansell Lighting is a byword for innovation in lighting design and we have won multiple awards for our energy-efficient luminaires and industry-leading lighting control system, Octo.

Key Responsibilities of the Role:

DELIVERY

• Oversee a specific portion of the debt ledger for one or more companies.
• Monitor and manage debtor accounts to ensure timely payments.
• Chase overdue invoices via phone, email, and letters
• Liaise with sales to ensure smooth running of customer accounts
• Monitor credit limits
• Assist in month-end closure process
• Provide cover for colleagues as needed (Sick/Holiday)
• Implementing changes within company’s credit control system
• Collaborate cross-functionally to enhance the customer experience and drive excellence

QUALITY

• Build strong relationships with customers
• Strong attention to detail
• Proficiency in Microsoft Excel
• Always be polite & professional
• Assist management team with ad hoc requests

COST

• Taking responsibility for debt collection
• Updating weekly debtor report

SAFETY

• Contribution to the creation and maintenance of a safe working environment.
• Support the Operations Manager in adherence to Health and Safety Regulations at all levels regarding the accounts Office.

PEOPLE MANAGEMENT

• Establish and maintain positive relationships with people at all levels, ensuring regular communication with Credit manager
• Confident approach to debt collection in a determined but polite manner
• To provide a happy working environment and everyone is aware of their roles.
• Other Company employees – daily contact with Warehouse, returns and sales staff and managers, highlighting problems and identifying actions to solve / prevent problems.
• Customers/External Contacts – frequent- in a friendly and professional manner

Are you right for us?

Our Credit Control Specialist will have/be:

• 1+ years experience within credit control function
• Experience of managing time effectively
• Good written and verbal communication skills
• Computer-literate, being fully conversant with MS Excel, Word and Outlook.
• Able to work independently as well as within a team environment
• Able to operate confidently and communicate effectively at all levels, both verbally and in a written form
• Professional in approach, and able to lead by example, acting with tact and diplomacy
• Good organisational skills

And now for the Good Stuff:

We are all about our customer experience and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

• Competitive salary, benefits, and Real Living Wage Employer (Salary DOE)
• 28 days holiday - includes Bank Holidays (increasing with length of service plus Christmas shut down)
• Discount on our products
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.

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