Apply Now: Client Account & Bookkeeping Assistant (Mandarin Speaking)
Job Title: Client Account and Bookkeeping
Location: Tower Hill, London
Employment Type: Full-time / Permanent
Overview
We are seeking a detail‑oriented and proactive Accounts Coordinator to manage both client account operations and business bookkeeping within a busy property and lettings environment. This role involves overseeing daily financial transactions, rent and client money reconciliation, and supporting the preparation of monthly financial reports. The ideal candidate will be highly organised, numerate, and capable of balancing both property account management and business finance support.
Key Responsibilities
Landlord, Tenant, and Client Accounts
- Check, approve, and send landlord statements daily.
- Liaise with TLP to coordinate and process daily landlord and contractor payments.
- Perform daily bank reconciliations for client and business accounts to ensure accuracy and compliance.
- Manage rent receivables, arrears, and credit control, ensuring payments are allocated correctly and on time.
- Post and reconcile contractor and supplier invoices; monitor and chase outstanding payments.
- Process and approve deposit returns.
- Investigate and resolve any financial discrepancies or irregularities.
- Verify renewal fees, rent demands, and charges before tenancy commencement or renewal.
Business Bookkeeping and Reporting
Assist with business bookkeeping and data entry in Xero.
- Record and prepare business expenses accurately and promptly.
- Support the preparation of monthly financial reports and reconciliations.
Maintain clear and accurate records for management reporting and audit purposes.
- Compliance and Process Management
- Ensure all client money handling and rent arrears procedures are compliant with lettings legislation and Client Money Protection (CMP) standards.
- Maintain an up‑to‑date paperless filing system and database, ensuring all financial records are accurate and accessible.
- Assist with internal and external audit preparations and compliance checks.
- Stay informed of lettings and financial legislation, contributing to continuous process improvements and compliance standards.
Administration and Team Support
- Carry out general administrative and back‑office duties to support smooth daily operations.
- Support the lettings and tenancy management teams with renewals, payments, and financial queries.
- Act as a first point of contact for financial queries from landlords, tenants, contractors, and colleagues.
- Provide ad‑hoc assistance and project support as required.
- Attend team meetings and communicate promptly about any potential property or payment issues.
Skills and Experience
- Proven experience in bookkeeping, accounts coordination, or client money management, ideally within a property or lettings business.
- Proficiency in Xero or equivalent financial systems.
- Excellent understanding of bank reconciliation, accounts payable/receivable, and property accounting procedures.
- Strong numerical and analytical skills, with excellent attention to detail.
- Confident communicator with the ability to prioritise and work independently.
- Working knowledge of CMP, ARLA/Propertymark, and lettings compliance requirements.
- AAT qualification or equivalent bookkeeping certification.
- Prior experience supporting both client and business accounts in a property or finance role.
- Familiarity with AML, data protection, and financial reporting standards.
To apply, please send your CV and cover letter to
Contact Us
Please leave your message here, and a member of our team will get back to you within 24 hours. Alternatively, you can reach us at or call us at +44 (0) .
Crown Home Buying and Letting | Luxury Estate Agents London
International House, 1 St. Katharine's Way
London, E1W 1UN
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