Insights Analyst

Liverpool Source: WhatJobs

£38,000–£45,000

Are you an Insights Analyst who enjoys digging into messy problems, working autonomously, and using data to genuinely improve outcomes for people? I'm hiring for an Insights Analyst to join a purpose‑driven organisation delivering services across employability, justice, health, and wider citizen services.

This is a hands‑on role with a strong focus on Power BI , offering a high level of autonomy and the chance to shape how insight is used across the business. It's ideal for someone who enjoys ownership, investigative analysis, and working in an environment where the work has real social impact.

You'll play a key role in helping the organisation understand what's working, what isn't, and why – supporting reviews of service delivery, business processes, and long‑term outcomes such as sustainable employment.

What you’ll be doing

Build and maintain Power BI dashboards and reports , translating raw data into meaningful insight
Analyse performance and outcomes across services, identifying trends, issues, and opportunities
Support reviews of how services are delivered and highlight where improvements can be made
Work closely with stakeholders to understand requirements and turn questions into actionable insight
Take ownership of insight projects end‑to‑end, from problem definition through to delivery
Communicate findings clearly to both technical and non‑technical audiences

What you bring

Strong, hands‑on experience with Power BI (essential)
Background in insights, MI, business intelligence, or data analysis
Comfortable working independently and with minimal direction
Curious, problem‑solving mindset – motivated by understanding why things are happening, not just reporting the numbers
Clear communicator able to explain insights simply and effectively
Aligned with working in a purpose‑led, mission‑driven organisation (sector experience isn't essential)

Why this role

High level of autonomy – you'll be trusted to manage your own workload and priorities
Meaningful work – your insights directly influence services that support people into work and improve life outcomes
Variety – projects span employability, justice, health, and citizen services
Hybrid working – just one day a week in the Liverpool office
A values‑driven environment focused on impact rather than profit

£38,000 - £45,000

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