User-Centric IT Operations Delivery Lead

England Source: WhatJobs
£65,000–£75,000

A leading organization in IT service delivery is seeking an IT Operations Service Delivery Manager to enhance user-focused service experience. The role involves shaping best practices and influencing suppliers, with responsibilities in a hybrid work environment based in the Manchester area. Ideal candidates have experience with XLA and XPI, Cloud Service Management, and hold certifications like ITIL or ISO 20000.
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