Reporting to the IT Manager and working closely with the IT Team and end users of in-house applications. The Application Specialist is responsible for specification and configuration of ERP system enhancements, and proactive identification of opportunities to use functionality to better support business processes. The role holder will work with management and end-users to support new and existing applications and reports.
Key Skills
Excellent understanding of EDI (EDIFACT/X12/XML, etc)
Understanding of API
Good understanding of Microsoft SQL and MySQL
SSRS
Experience using/deploying Altova Mapforce and Mapforce Server an advantage
Responsibilities
Mapping data with external partners and our inhouse systems
Design, development and implementation of EDI interfaces including testing and documentation
Provide development lead for EDI development projects supporting the business throughout
Assistance during test phases of development supporting internal colleagues
Follow company procedures to help create and maintain relevant documentation
Integrate existing software products and work on ensuring incompatible platforms come together
Create technical specifications and test plans
Write operational and process flow documentation
Maintain systems by monitoring and correcting software defects
Work closely with employees and software vendors to ensure continuous development
Consult colleagues concerning the maintenance and performance of software systems and with a view to writing or modifying current operating practices
Continually update technical knowledge and skills by attending in-house and/or external courses, reading manuals and accessing new applications
Provide day-to-day technical and functional assistance to end users
Act as a resource for colleagues with less experience
Any other duties as required by management for the smooth and efficient operation of the department
Our Expectations
Support changes in the role necessary to take the department and business forward and work to achieve personal objectives set at appraisal and/or those set monthly or quarterly.
Key Performance Indicators
Achieve agreed individual objectives and understand and adhere to all internal policies and procedures relevant to the role.
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