Facilities Operations Manager

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Delivery Operations Manager @ Nter Talent | Revolutionising Recruitment with a Personal Touch! Where Real People, Real Connections, and Real Careers…

Operations Manager - Laundry

High Wycombe

Are you a seasoned professional in the field of cleaning management with a passion for excellence and an eye for detail? Are you ready to take the next step in your career and join a market-leading facilities services business?

Our client is a well-established, market-leading facilities services business known for delivering top-tier services to a diverse portfolio of clients. With a commitment to excellence and a dedication to the highest standards, they are looking for an Operations Manager to lead their Laundry operations in the High Wycombe area.

As the Operations Manager, you will be responsible for ensuring the professional management of customer site(s) for the services we provide. You will work collaboratively with your teams to ensure we keep our customer promises and do so to the highest possible standard. You will ensure all Site Supervisors, Team Leaders, and Operatives within your responsibility are aware of duties and provide services to the best of their capabilities.

Responsibilities

• Manage, evaluate, motivate, and monitor staff performance using leadership principles.
• Work within a strict department budget to deliver outstanding, efficient performance.
• Help achieve and exceed revenue targets by cross-selling additional services.
• Help achieve and exceed contract profit targets through meticulous financial control of spending.
• Develop new business supporting the department's strategic growth.
• Deliver effective team management, coordinating multiple resources across locations.
• Lead & motivate field-based teams to ensure efficient operations.
• Implement practices aligned with company policies & procedures, supported by People & Practices and HSEQ.
• Collaborate with the Senior Operations Manager to ensure customer satisfaction.
• Ensure quality standards through regular audits and inspections using digital tools.
• Recruit, onboard & train new staff, providing them with the necessary knowledge to excel.
• Comply with health & safety regulations, policies, and insurance provisions.
• Develop positive solutions to challenges.
• Lead by example with a hands-on approach when necessary.
• Ensure correct processing of scheduling, wages, and budgets.
• Assist with the implementation and handover of contracts as directed.

Candidate requirements

• Experience managing people and staff.
• IOSH Managing Safety certification required within the first 12 months.
• Competence in O365.
• Understanding of cleaning processes and systems.
• Ability to communicate effectively with clients both face-to-face and via written communication.

What’s in it for you?

• Competitive salary of £37,000 + Car Allowance and bonus.
• Opportunity to work with a market-leading facilities services business.
• Career growth and development prospects.
• Supportive and collaborative work environment.
• Chance to impact facility cleanliness and safety.

If you are proactive, results-oriented, and passionate about maintaining clean and safe environments, apply now to join our team and help us deliver excellence in facility services.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management, Customer Service, and Distribution

Industries

• Facilities Services and Personal and Laundry Services

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