CX Change Manager: Contact Centre Transformation

Manchester Source: WhatJobs
£50,000–£70,000

A large, complex organisation in Manchester seeks an experienced Change Manager to drive change and improvement initiatives within contact centres. The role focuses purely on delivering transformation, partnering with operational teams to enhance customer experience and performance. Ideal candidates will have a strong background in change management and experience in contact centre environments. The position offers a competitive salary and emphasizes professional development and inclusion.
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