Lead Product Manager

Manchester (NQ Hybrid - 3 days/week in office)

This is a rare, greenfield opportunity to define and build a critical new function within one of the UK's fastest-growing ecommerce brands. We are seeking an experienced and strategic Head of Product to lead the development, optimisation, and performance of their website and future digital platforms.

Step into a role with a clean slate, where you'll own the web product vision and shape the roadmap from the ground up . Your expertise will directly influence our customer engagement, lead generation, and conversion.

You'll be the strategic architect and hands-on leader for a best-in-class user experience, hyper-focused on our complex products, personalisation, and seamless customer journeys. This isn't about incremental tweaks; it's about pioneering what's next in e-commerce for a founder-led business with a "let's make it happen" attitude!

What You'll Be Driving:

✨ Strategic Vision & Ownership: Develop and implement the overall website strategy and own the web development roadmap, aligning with ambitious business objective.

🛒 User Experience Obsession: Drive continuous optimisation of UX/UI, customer journeys, and site performance, especially for our complex, personalised jewellery products.

🤝 Team & Agency Leadership: Lead, mentor, and empower a 5-person web product team (including offshore), oversee website design/dev, and manage external agencies for high-quality project delivery.

Performance & Growth: Leverage SEO, analytics (GA4), and trading insights to drive user engagement, lead generation, and conversion, directly contributing to our ambitious revenue targets.

⚙️ Process & Innovation: Establish efficient processes, manage technical backlogs, and ensure a seamless technical experience, embracing the agility of a startup/scale-up culture.

What We Value:

Brand-Side Product Leadership: Proven experience in a senior Product role within an eCommerce and customer centric brand.

Complex Product & CX Expertise: Deep understanding and passion for optimising user journeys with highly personalised or variant-rich product offerings (e.g., jewellery, gifting).

🛠️ Shopify / Technical Acumen: Strong experience with Shopify (or similar e-commerce platforms) and the ability to work effectively with internal developers and external agencies.

Strategic & Growth Mindset: A track record of developing and executing web product strategies that deliver significant commercial growth, with strong UX/UI, SEO, analytics, and project management skills.

Team & Cross-Functional Collaboration: Experience building, leading, and mentoring teams, with exceptional collaboration skills across marketing, trading, and design.

If you're ready to make an unparalleled impact in a high-growth, founder-led environment where innovation is celebrated, and every idea counts, then we want to hear from you!

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