Employee Relations Specialist

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Manager | Payroll & HR Recruitment | UK & EMEA Talent

Title: ER Specialist (Absence Management)

Location: London

Contract: 6m FTC

Key Objectives:

• Reduce overall absence rates through targeted interventions.
• Identify and address high-risk absence "hotspot" areas with tailored support and focused action.
• Produce weekly reporting to track progress, highlight key focus areas, and inform decision-making.
• Develop and implement attendance action plans to be rolled out company-wide.
• Provide an end-of-project report summarising outcomes, key learnings, and embedded best practices.

Main Responsibilities:

• Analyse attendance data to identify patterns and high-absence areas, creating bespoke action plans and offering on-site support where needed.
• Guide and coach managers through absence-related case management, including welfare meetings, return-to-work conversations, and long-term sickness cases, ensuring alignment with company policies.
• Oversee and advise on occupational health referrals, ensuring reasonable adjustments are considered and implemented.
• Maintain accurate, GDPR-compliant records of absence cases and support documentation.
• Collaborate with the wider HR team to produce regular absence management reports, identifying trends and recommending appropriate interventions.

Knowledge, Skills & Experience:

• In-depth knowledge of UK employment law relating to absence, disability, and reasonable adjustments.
• Proven track record of managing complex employee relations cases involving absence, including long-term sickness and capability procedures.
• Strong analytical ability to interpret data, identify trends, and develop proactive solutions.
• Confident communicator with strong influencing and coaching skills to support and guide managers at all levels.
• Experience liaising with Occupational Health providers and other external professionals.
• Excellent organisational and time management skills, with the ability to manage multiple priorities effectively.
• Discreet and empathetic approach when handling sensitive cases, promoting best practices in attendance management.

Have the above experience? APPLY NOW! You can contact me directly -

JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business).

These statements, together with our privacy notices, set out the basis on which any personal data we collect from you or that you provide to us will be processed by us.

Seniority level

• Seniority level
• Associate

Employment type

• Employment type
• Contract

Job function

• Job function
• Human Resources
• Industries
• Staffing and Recruiting

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