Senior Travel Consultant - Indian Sub-continent

People, Culture and Sustainability Manager at Mahlatini Luxury Travel

Location: Belfast or Remote (UK)

Duration: Permanent

Role: Full-time

Flexibility: Hybrid office/home working and flexible working arrangements

Venture on your next great journey:

Take the next step with Mahlatini Luxury Travel as we expand our team of Travel Experts. We are passionate about travel and creating Life’s Greatest Journeys for our clients, and are currently recruiting for Travel Specialists. You’ll have a client centred approach to delivering high end service with knowledge and understanding of the Indian Sub-continent (India, Sri Lanka, Nepal and Bhutan) and building complex itineraries aligned to our commitment of delivering the highest standards of tailormade travel. If you feel this is a good fit, we can't wait to hear from you.

Core Skills

• Client centric approach to work
• Results oriented
• Passionate about travel
• Excellent communicator; written, verbal and face to face (video calls)
• Organised with ability to manage client portfolio
• Collaborative and a team player

The Role

• Curation of high quality, tailor-made itineraries in a luxury space
• Conversion of warm sales leads via email, telephone and video calls
• High quality presentation of customised travel itineraries with a keen eye for detail
• Delivery of gold standard client service at all stages of the client journey
• Proactive expansion of product knowledge keeping aware of industry developments to ensure expertise across our specialist product portfolio
• Foster good working relationships with colleagues and trade partners; and exhibit a strong team ethic.

Skills & Experience

• 3 years’ plus Travel Consultant experience in a tailor-made travel environment working with complex itineraries
• First-hand knowledge of our core destinations, specifically within the Indian Sub-continent
• Hitting monthly sales targets whilst nurturing client relationshipsExcellent Administrative skills with advanced levels of IT literacy
• Highly-organised with strong time management skills
• Bachelor’s degree or equivalent

What we can offer you

• Flexible working patterns with hybrid options
• Exceptional salary plus commission and benefits
• Company pension scheme
• 29 days holiday per year with long service benefits
• Discounted travel and access to exclusive industry rates
• Structured training and continuous professional development
• Team Volunteering aligned to our BCorp values and Social Events Calendar
• Employee Assistance Programme

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Customer Service
• Travel Arrangements

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