Security Service Delivery Manager — SLA & Customer

Basingstoke Source: WhatJobs
£55,000–£75,000

A leading technology firm in Basingstoke seeks a Service Delivery Manager to oversee customer service delivery and ensure satisfaction. Responsibilities include managing service transitions, attaining SLAs, and reporting on service performance. Ideal candidates will have at least three years of experience in a similar role, a degree in Business or IT, and strong stakeholder management skills. This full-time hybrid position offers competitive salary and benefits, with travel expected across the UK.
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