Hybrid Service Analyst - ITIL & Process Improvement

A leading software company in Manchester is looking for a Service Analyst to join their Operations Department. The role involves collaborating with Service Managers to ensure service delivery adheres to standards. Responsibilities include problem-solving, report creation, and process improvements. Candidates should have experience in ITIL service management, strong communication skills, and proficiency in MS Office. This position offers hybrid working, a robust benefits package, and opportunities for career progression.
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