We are seeking an experienced Test & Defect Manager to lead testing across a large-scale Manhattan WMS upgrade. This is a high-impact role overseeing multiple workstreams and delivery partners in a fast-paced retail transformation environment.
Key Responsibilities
Lead and coordinate testing across six workstreams and multiple delivery partners.
Own the test strategy, test planning, execution, and defect management lifecycle.
Provide clear, confident reporting on test progress, risks, and defect status to senior stakeholders (including Directors and COOs).
Ensure strong test governance, accurate defect triage, and timely resolution under tight deadlines.
Work closely with Project Managers, Solution Architects, and Automation partners to keep delivery on track.
Maintain a strong on-site presence (3–4 days per week) with flexibility for peak delivery periods.
Essential Experience & Skills
Proven experience as a Test Manager or Test & Defect Manager on complex transformation programmes.
Strong WMS experience, ideally with Manhattan.
Hands‑on expertise in test management and test automation.
Experience managing multiple testing teams across vendors and internal functions.
Confident communicator with the ability to engage and influence senior leadership.
Calm, structured leader who thrives under pressure and maintains delivery focus.
Retail and Consultancy sector experience, particularly in large‑scale system upgrades or transformations.
Experience working in multi‑stream, enterprise‑scale programmes.
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