Head of Social Housing Operations

London Source: WhatJobs

£90,000–£135,000

A senior leadership opportunity for someone who knows how to run large, complex social housing operations and steady the ship while driving long-term growth.

This role takes full ownership of a Residential / Social Housing management unit with a £30m+ portfolio (c. £22m forecast next year). The focus is on stabilising performance after a challenging period, integrating previously split operations, and building a sustainable pipeline of long-term local authority and council work.

You’ll be leading from the front — setting direction, owning commercial outcomes, and being fully accountable for safety, quality, delivery, client relationships, and profitability.

The role

Lead and integrate a Residential unit, bringing together former North & South operations into one high-performing team
Full P&L responsibility across a significant social housing portfolio
Stabilise operational delivery across safety, quality, programme, and cost
Own commercial performance: forecasting, margin control, risk & opportunity management
Drive sustainable growth through long-term local authority and council contracts
Line manage senior leaders (Senior PMs / Ops Managers and a Commercial Lead)
Act as the senior point of contact for clients, partners, and stakeholders
Ensure strong HSEQ performance and continuous improvement
Travel across the UK as required (mainly South East & Midlands)

What you’ll need

Proven senior management experience within social housing
Track record of running large portfolios of works with full operational and commercial accountability
Strong leadership style — able to stabilise, motivate, and build high-performing teams
Commercially sharp: forecasting, margin management, and contract compliance
Experience winning work, growing client relationships, and scaling teams sustainably
Full UK driving licence and flexibility to travel

Qualifications & compliance

SMSTS & CSCS (mandatory)
MCIOB and/or relevant degree desirable (experience is the priority)

If you’re a senior leader in social housing who enjoys sorting delivery first, then building something properly for the long term, this is a serious opportunity.

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Full job description from WhatJobs. Apply for this role →