Assistant Store Manager

Overview

Join to apply for the Assistant Store Manager role at Staples .

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

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Staples does not sponsor applicants for work visas for this position.

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Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Ensure that the store culture embodies Staples values and its commitment to the community.
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer.
• Develop the team to deliver results through coaching, training, and role playing.
• Attain sales and services goals, profit margins and execution of store operations.
• Establish business cadence for sales readiness.
• Provide direction daily for merchandising opportunities within the store.
• Assist with delegating operational tasks in partnership with the GM.
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader.
• Champion company initiatives, being adaptable and flexible to change and responsibilities.

Qualifications

• 2+ years managing a sales team in a retail or services industry.
• Experience managing and coaching a team in a customer-centric, solutions-based environment.
• Must be able to engage and speak to customers and understand their needs.
• Strong communication, organization, planning and adaptability to changing business priorities.
• Ability to review results against business goals and deliver plans for growth and improvement.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously.

Preferred Skills And Experience

• Experience using financial metrics to track sales progress to drive profitable sales and margins.
• Ability to network and engage with the community.

Employment information

• Seniority level: Mid-Senior level.
• Employment type: Full-time.
• Job function: Sales and Business Development.
• Industries: Retail Office Equipment.

Notes: This description reflects the responsibilities and qualifications for the Assistant Store Manager role and may not include all tasks performed by the employee. It is not intended to imply guarantees of employment or salary beyond stated facts.

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