Business Change Manager

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

With over 7,400 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

We are looking for a Senior Change Manager to play a critical role in an enterprise-scale data platform transformation for a leading international client. You will lead the design and execution of change management strategies that drive successful adoption, working closely with stakeholders across business, analytics, IT, product, and operations.

Responsibilities

• Design and own the transformation readiness framework, working with programme senior leadership to ensure change strategies are defined and executed.
• Develop and implement comprehensive change management strategies aligned to the technical roadmap.
• Design and deliver targeted engagement, communications, and business readiness activities to foster new ways of working.
• Collaborate closely with teams, including IT, Product and Marketing to plan and land change interventions that fit each area.
• Lead the mapping of roles, responsibilities, governance, and data ownership, ensuring clarity and accountability at every level.
• Coordinate and deliver role-based training and upskilling programs to build confidence with new platforms, tools, and processes.
• Establish, grow, and support change champion and stewardship networks to promote peer-to-peer enablement.
• Operate multi-channel communications campaigns (newsletters, Slack/Teams, intranet hubs, face-to-face/live sessions) to ensure transparency and ongoing business engagement.
• Run business readiness assessments, facilitate feedback loops, and monitor adoption metrics, reporting progress to leadership.
• Troubleshoot adoption hurdles, manage resistance, and embed a culture committed to data quality, ownership, and continuous improvement.

Requirements

• Substantial experience managing change in large-scale data, digital, or technology transformation programmes in the Financial Sector.
• Deep knowledge of data governance, analytics, and digital transformation in enterprise contexts.
• Strong ability to influence, engage, and support cross-functional and senior stakeholders.
• Excellent communication, facilitation, and project management skills.
• Experience in Agile/iterative delivery environments.
• Change management certification (e.g. Prosci, ACMP) is highly desirable.

Collaboration is our superpower, diversity unites us, and excellence is our standard. We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.

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