SAP Principal Consultant - Charm / ALM

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience (£50,896 - £63,620)
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (up to 12% company contribution)
• Development opportunities in line with the Senior SAP Consultant progression plan
• 25 days annual leave plus bank holidays – plus an extra wellness day!
• Life assurance cover of 4 times pensionable salary
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: West Yorkshire / Hybrid Working (1-2 days in the office a week – Bradford – Relocating to Leeds 2026)

Work type: Permanent. 37 hours per week, Monday – Friday.

We have an exciting opportunity for a Senior SAP Consultant to join the IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The IT are a key part of how we plan to meet the changing expectations of customers and regulators.

Are you an SAP ALM expert ready to make a real impact? We’re looking for someone with strong SAP Solution Manager and Cloud ALM experience to drive best‑practice change management, monitoring, and governance across our SAP landscape. If you bring hands‑on CHARM, TMS, and Retrofit expertise, understand S/4HANA and BTP environments, and can translate technical processes into clear, practical solutions, we want to hear from you.

Where you fit in:

As our Senior SAP Consultant, you will:

• Configure and support key SAP Solution Manager components, including CHARM/cCHARM, ITSM, Solution Documentation, System and Technical Monitoring, and Business Process Monitoring.
• Manage system landscapes through LMDB, SLD, connectivity setup, and overall configuration.
• Handle upgrades, FPS/SP deployments, and ongoing lifecycle maintenance while ensuring alignment with governance and audit standards.
• Lead end-to-end CHARM configuration, workflow design, multi-track transport processes, and continuous enhancements.
• Maintain and support Retrofit, resolve CHARM issues, and uphold change governance, compliance, and traceability.
• Configure and support SAP Cloud ALM across Change & Deployment Management, Monitoring & Observability, Business Process Management, Project/Task Management, and Test Management.
• Integrate Cloud ALM with S/4HANA, SAP BTP, and hybrid systems, building dashboards, KPIs, alerts, and monitoring frameworks.
• Support transitions from Solution Manager to Cloud ALM and advise on Cloud ALM roadmaps, adoption, and best practices.
• Collaborate closely with BASIS, Development, Security, PMO, and Functional teams, providing guidance on ALM processes, governance, and transport strategy.
• Produce high-quality documentation, user guidance, training materials, and support release planning, cutover activities, and audits.
• Continuously improve ALM processes, strengthen compliance and internal controls, enhance transparency and reporting, and support automation and integration initiatives.

What skills & qualifications you will need:

• Minimum 5 years’ hands on SAP Solution Manager experience, including CHARM/ TMS, and Retrofit.
• Practical experience with SAP Cloud ALM, covering change management, monitoring, alerts, KPIs, dashboards, and system integration.
• Good understanding of S/4HANA, SAP BTP, and core SAP BASIS concepts.
• Strong communication skills with the ability to simplify technical topics and produce clear documentation.
• Proven problem-solving ability with a pragmatic approach to governance and process design.
• Desirable knowledge of SAP architecture, transport management, system logs, patching, SLD/LMDB, and SAP security.
• Able to collaborate closely with BASIS on refreshes, client strategy, dual track development, and Retrofit activities.

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!

Do we sound like your cup of tea?

If you’ve got experience in SAP Solution or a similar role and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

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