Joining a 24-hour operation in a dynamic and fast-paced environment. As part of the UK Senior Management Team, the role reports directly to the Operations Director and his pivotal in ensuring operational excellence across multiple functions:
Transport & Facilities Management
Stock Control
Customer Service
Systems
Quality
Key Responsibilities
Oversee the overall performance of the above areas for a £35million turnover business with circa 180 staff.
Lead a culture of continuous improvement, embedding transformation initiatives and securing team engagement and commitment.
Drive a strong customer-focused approach
Lead and coach teams, fostering a high-performance culture and elevating standards in behaviour and performance
Implement and maintain Standard Operating Procedures (SOPs) to ensure consistent, secure, and timely deliveries.
Utilise data and analytics to inform decision-making and enhance operational performance.
Work closely with the (HSE) team to maintain a safe working environment.
Candidate Profile
Experience:
At least 5 years' management experience in an FMCG distribution environment, with a clear understanding of operational excellence.
Evidence of experience in leading organisational transformation and driving continuous improvement initiatives
Customer and solution-focused experience
Knowledge of safety standards and the ability to promote a safety-first culture.
Strong analytical skills with critical thinking and a strategic outlook
Strong leadership capabilities with the ability to motivate and develop teams and individuals
Resilient and robust, able to work effectively under pressure and adapt to change.
Solution-oriented mindset with a focus on delivering results quickly and effectively.
Evidence of driving improvement and delivering transformation
Highly visible senior leadership role in a large-scale distribution centre.
Lead major improvements that elevate customer service, safety, and operational standards.
Contribute to a culture of growth, innovation, and excellence within the organisation.
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