DOCOsoft, a leading software and services provider to Lloyd’s of London and the wider London insurance market, is seeking an exceptional Head of Product, a visionary leader who can define strategy, shape culture, and deliver products that customers love.
As a key member of our Leadership Team, you will own the strategic direction, commercial success, and organisational impact of our evolving product portfolio, guiding our transition to a modern, product‑led business and driving the next stage of DOCOsoft’s growth.
This is a pivotal, high‑impact role where you’ll own our product strategy end‑to‑end from shaping the vision to defining the roadmap and ensuring world‑class execution. You’ll drive our shift from project delivery to product‑led growth, balancing our established on‑premise offerings with new SaaS products that will define DOCOsoft’s future.
You’ll sit on the leadership team, influence company‑wide priorities, and lead a growing product organisation that partners deeply with Engineering, Operations, Sales, and Customer Success.
Responsibilities
Set the Vision
- Define and communicate a compelling product vision and strategy aligned to DOCOsoft’s growth goals and customer needs.
- Translate business objectives into a measurable multi‑year roadmap and balanced product portfolio.
- Lead our evolution from on‑premise to SaaS, ensuring each investment drives long‑term value and scalability.
Lead the Team
- Build, mentor, and inspire a high‑performing Product Management team.
- Foster a culture of accountability, curiosity, and customer empathy.
- Embed best‑practice product discovery, prioritisation, and agile execution.
Deliver Outstanding Products
- Oversee the end‑to‑end product lifecycle, from insight and ideation to delivery and launch.
- Drive data‑informed decision‑making using clear product KPIs (adoption, retention, performance).
- Partner closely with Engineering, Design, and Customer Success to deliver value quickly and consistently.
Champion the Customer and Market
- Maintain a deep understanding of the London Market, its trends, challenges, and competitive dynamics.
- Engage directly with clients, brokers, and market bodies to validate direction and identify emerging opportunities.
- Ensure every product decision is grounded in customer insight and measurable impact.
Drive Commercial Impact
- Lead business case development and investment decisions for product initiatives.
- Balance innovation and commercial return across the portfolio.
- Work closely with Marketing and Sales to drive adoption and product‑led growth.
Influence and Align
- Represent the product function on the Leadership Team, shaping company strategy and influencing investment decisions.
- Partner across departments to align product priorities with financial and operational goals.
- Communicate strategy, progress, and outcomes clearly to the Executive Team and Board.
Requirements
- 8+ years of senior product leadership experience, ideally in SaaS or complex B2B enterprise software.
- Proven success defining and executing strategy that drives commercial growth and market differentiation.
- Strong financial acumen, with experience managing budgets, P&L impact, and portfolio trade‑offs.
- Deep understanding of the London insurance market (or adjacent regulated sectors).
- Expertise in product transformation from project delivery to continuous product innovation.
- Excellent communication and stakeholder management skills at board and executive level.
- Hands‑on experience with agile delivery, product governance, and data‑driven decision‑making.
- Familiarity with tools such as Jira, Azure DevOps, and modern product analytics platforms.
- Experience leading transformation from on‑premise to SaaS product models is highly desirable.
Success in this Role Means
- Clear strategic direction that inspires the team and customers alike.
- Products that drive measurable customer and commercial success.
- A culture where insight, collaboration, and accountability fuel continuous innovation.
Why Join DOCOsoft
- Lead a mission‑critical function shaping the digital future of the London Market and beyond.
- Be part of a respected, growing company with deep industry roots and modern ambitions.
- Collaborate with talented teams who value innovation, integrity, and customer success.
- Competitive compensation, hybrid flexibility, and a clear path to long‑term impact.
- The opportunity to impact our growing business, everyone’s contribution matters!
- A team environment that is focused on the creation and delivery of great products for our clients.
- Exciting challenges to grow and enhance their skills.
- A competitive pay and benefits package (private pension, bonus scheme, private health, life assurance, flexible working, 25 days annual leave).
Equal Opportunity Employer
DOCOsoft is committed to building an inclusive and diverse team that represents a variety of backgrounds, experiences and perspectives. We welcome applications from all suitably qualified candidates, and do not discriminate on the grounds of race, religion, gender, marital or family status, age, disability, sexual orientation, membership of the travelling community or any other basis as protected by applicable law. Should you require reasonable accommodations during any stage of the recruitment process, please let us know.
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