Resident-First Knowledge Manager | Frontline Enablement

London Source: WhatJobs
£40,000–£60,000

A non-profit organization in London is seeking a Knowledge Manager to lead the Genesys knowledge base initiative. This role involves working closely with various teams to create clear, resident-focused content while improving service delivery. Ideal candidates will bring expertise in knowledge management, excellent writing skills, and experience in customer service environments. This permanent, full-time position is designed for mid-senior level professionals looking to make a difference.
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