Head of Brand Operations (FTC)

Overview

Head of Brand Operations (12 month FTC) - Abbott Lyon

Hybrid – Manchester HQ

Rewarding salary + 10% bonus + benefits

Company overview

Abbott Lyon is one of the fastest growing D2C brands in the UK. Named on the 2023 list of 100 fastest-growing companies in the UK. Founded in 2015, Abbott Lyon offers affordable luxury jewellery and accessories with a focus on personalised, high-quality products for gifts and occasions.

With a focus on our bullseye customer, Abbott Lyon aims to grow the business significantly, including plans to reach £100M turnover and beyond. The culture emphasises creativity, innovation, and customer centricity. We are seeking a dynamic, strategic, results-driven Head of Brand Operations to shape the future of our brand.

About the role

We’re looking for a highly organised, creatively driven Head of Brand Operations to join on a 12-month FTC to lead planning and execution of major brand and campaign initiatives across the business. Reporting directly to the CEO, this role oversees multiple workstreams across brand campaigns, product launches, content creation, ambassador partnerships and digital storytelling, ensuring activity aligns with our three-year growth plan and delivers against goals.

You’ll be the guardian of execution, ensuring the brand's creative vision is brought to life in a compelling, efficient, and scalable way and that teams are aligned.

Key Responsibilities

• Project Ownership and Marketing Calendar planning: Lead and manage a calendar of strategic projects and marketing channel activity from concept through delivery, ensuring projects are on time, on budget, and on brand for key trading moments.
• 360 Campaigns: Lead strategic planning of multi-channel 360 campaigns in key brand moments. Coordinate with media partners and agencies across TV, OOH, PR, etc. to amplify campaigns.
• Cross-functional Collaboration: Work with internal creative, brand, marketing and product teams, and senior leadership to ensure alignment on priorities and messaging. Collaborate with heads of social, influencer, and business operations plus a Creative Director to ensure high-quality output.
• Vision Execution: Translate the CEO/Founder’s creative vision into actionable project plans and drive execution that reflects brand storytelling, innovation, and commercial goals.
• Quality Control: Ensure all outputs meet high quality standards, consistency, and brand integrity across touchpoints.
• Strategic Input: Contribute to long-term planning, develop roadmaps, conduct market research and consumer insights to inform marketing strategies.
• Budget Management: Manage budgets and control costs within own department.
• Team Management: Oversee in-house production facility and studio across photography, video, product, and retouch.

What We’re Looking For

• Proven experience managing complex projects in a fast-paced, brand-led environment (agency or in-house).
• Exceptional project management and organisational skills with a sharp eye for detail.
• A hands-on, delivery-focused attitude with ability to work across timelines and budgets in a complex environment.
• Confident in managing timelines, budgets, and resources across multiple concurrent projects.
• Collaborative mindset and clear communication style to inspire and align internal and external teams.
• Comfortable operating at both strategic and tactical levels.
• Passion for creative excellence and brand storytelling.
• Rewarding base salary + 10% bonus package
• Hybrid working arrangements & core hours, based at the Manchester HQ
• Opportunities for career development and training
• Private Health Insurance
• Fun and friendly team with regular socials
• Opportunity to be part of the fastest growing jewellery brand in the UK

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing
• Industries: Retail

EEO statement : Abbott Lyon is committed to building and supporting a brilliant, diverse, and inclusive team as an equal opportunities employer. We encourage applicants from all backgrounds to apply. If you require any adjustments during the recruitment process, please let us know how we can support you.

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