Business Support Officer

Business Support Officer

We are looking for a Business Support Officer to provide administrative support to a Children's Sensory and Physical Needs Service. You will support outreach teams by processing referrals, updating children's records and helping ensure the smooth running of the service.

Key responsibilities

• Process referrals and maintain accurate children's records.
• Provide general administrative support, including emails, filing and data entry.
• Handle telephone calls and enquiries from parents, carers and colleagues.
• Arrange meetings, take minutes and manage team diaries.
• Update electronic systems and collate information as required.
• Handle confidential information in line with data protection requirements.

Essential requirements

• At least three years' office or clerical experience.
• Good organisational and communication skills.
• Experience managing workloads and meeting deadlines.
• Confident using Microsoft Office, including Word, Excel and Outlook.
• GCSEs in English and Maths, or equivalent.
• Experience using SIMS is beneficial, but a willingness to learn is acceptable.

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